Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Each ticket you send to the technical help Dept will be responded to in about 1 hour. The regular problems are going to be solved instantly. Nevertheless, if the help question you have submitted requires help from a skilled technician, we’ll send the ticket to him and will notify you about the delay.

  • Top quality support service

  • Professional Tech Help Service

  • We are on line for you around the clock to give you useful information and customer support and also to assist you with any trouble that you may run into when administering your virtual server. We can easily help you with all pre–installed software, plus your Operating System, server admin panel (dependent upon the VPS type) and the Web Hosting Control Panel made completely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that will come gratis in your virtual server, you’ll find a content rich Help section, containing everything you should have knowledge of when monitoring your sites and software packages. We have added a wide selection of how–to content articles and video training that display the fundamental web site maintenance duties in an easy to read form.