1 hour ticket response
Prompt assistance is our dominant responsibility and that is why we have a team of practiced techs who are ready to provide a quick answer to any question that you could have. Just open your tech support ticket from your Web Hosting Control Panel and we’ll get back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute ticket response time.
A Top–Notch Client Support Service
Each member of our help desk support team has many years of experience in the shared packages sector and the vast majority of them have been with us for at least five years. They all are eager to respond to all your questions in the most efficient manner possible.
An Intuitive Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which includes different sources of information. You can browse through a regularly updated knowledgebase offering web hosting account management articles and web site administration articles, watch our instructional video tutorials or take a look at our F.A.Q. library.
