Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all our shared packages packages, which means each help question you email will undoubtedly be replied to in only one hour maximum. Our support staff members have been trained to swiftly overcome any situation and to present you with prompt information on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of consultants will undoubtedly be on the web for you 24x7x365 to respond to all of your requests and to handle any situation you will likely have. You can submit a help support ticket from the AfriSpace Web Hosting Control Panel or drop an email message anytime. Moreover, on business days, you’re able to ring us or work with the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a detailed practical knowledge base into the Control Panel so you might get hold of effective step by step details anytime. Each area of the Control Panel possesses its own contextual guide area displaying a variety of how–to articles. We have also organized video clips to present you with a more effective visual representation of the simplest way to accomplish any given job.