Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you can find an exhaustive Help section featuring lots of educational articles and regularly asked questions. They are contributed by our support team of skilled techs. Simply type in your question and our clever platform will return the best possible answer.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to watch how an action is performed or how a problem is fixed, instead of just reading about it, then take a look at our selection of step–by–step video tutorials. They cover different topics and will help you swiftly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 client care service and come with a 1–hour ticket response time guarantee. Our skilled techs will be available day and night and will sort out any issue that you could encounter within maximum sixty minutes after the client support ticket submission. Normally, a response will be given to you within 20 minutes.