Lots of persons who start using their 1st web hosting account, or switch companies, often have inquiries concerning how specific operations are accomplished or confront difficulties when setting up different things, including emails, website settings, and so on. This is why, a lot of web hosting providers have compiled documentation with common questions and issues so as to help their clients receive info swiftly and easily. Consequently, the customer care staff members can devote more time to actual problems that given customers may be encountering, because the solution for the smaller things will already be available on the web and clients will be able to deal with them without contacting the help desk staff. Having comprehensive documentation is vital, particularly for new clients with zero previous experience, as the web hosting service entails a huge amount of features and many people can become baffled about what to do. A good knowledge base can both help you accomplish the procedures that you wish and discover how the hosting service works in general.
Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature a detailed knowledge base where you can find information on all the problems that you might possibly stumble upon and their solutions. You can read how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but you aren’t able to send emails, for instance. We’ve done our utmost to be as comprehensive as possible and to encompass all the available options in order to save you time and energy and to present you with different solutions for each issue. The knowledge base features educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you wish to browse the full collection of articles, you can go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting include detailed online technical documentation where you will find info on all the features that our in-house developed Hepsia hosting Control Panel comes with, plus solutions to various questions and obstacles that you could encounter. All setup guides offer exhaustive descriptions, so you will not have to worry about missing something if you are intending to export a MySQL database, for instance. The troubleshooting articles cover a variety of different possible causes of specific issues and the solution for each and every one of them, so if you are unable to send email messages although you have the correct settings, for instance, you can swiftly discover what the reason could be and repair the issue with several clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in every single section. If you’d like to look through all help articles, click on the Help link, which is located in the upper right corner of the window.